How can I choose a correct size ?
METHOD 1 : Measure your old clothes which suit you well to get your size info , then check the size chart to find your size .
METHOD 2 : Tell us your weight , height and waist ect info , and ask us to suggest your size .
METHOD 3 : Leave a notice with your detailed info (weight , height and waist is the most important) , ask us to send the correct size .
Why is the size still unsuitable even if I provided the info and communicated with the seller ?
POSSIBILITY 1 : You are special body feature , maybe beer belly , tall but thin , athelete body , thick legs , heavy load but thin .
POSSIBILITY 2 : Different factories and different clothes have different size standard .
POSSIBILITY 3 : You may not know how to measure your old clothes correctly , so maybe your info is not completely correct .
POSSIBILITY 4 : You may have lost some weight or put on some weight recently , because the shipping may be a little long .
POSSIBILITY 5 : You may need to put on long johns or sweaters or some other clothes inside .
POSSIBILITY 6 : We have sent the goods before your reply , so we can’t change the size for you .
POSSIBILITY 7 : Some customers prefer loose style ,while some prefer slim fit style , different people have different judge standard .
What can we do to avoid a wrong size ?
1. Please measure your old clothes which suit you well correctly , you can follow the following picture .
2. If you are on a diet or going to put on weight , if you are athelete or beer belly ect , please take these into consideration .
3. If you prefer loose or slim fit style , if you will put on long johns or sweaters inside , please also let us know .
4. It’s better to make the size clear before your order .
5. We will check the clothes more carefully , and measure the clothes to make sure that it match the size table before sending out .
|Hand measurement will have discrepancy of about 1-3cm 1inch=2.54cm|
1. What can I do if the shipping is too slow ?
Please pay attention to the tracking information after order .
If the time is going to run out , you can ask us to extend the protecting days for you or ask for a refund .
Please do not let the time run out and do nothing , or you will not be able to open dispute even if the goods cannot arrive on time .
2. Is there any color difference with the product ?
Normally there is no color difference .
Several products may have a little color difference .
It may be caused by some other reasons such as color reflection in the mo-nitor , lighting ,background etc .
And there may also be some color difference when the clothes is producting .
If you really care about such problem , please ask us about the clothes you like before making an order , we can take photos for you .
3. Why is the product not as good as it looks in the picture ?
Dear friend , in order to lose weight in air transport , we have to remove cardboard and pins .
So the item you receive may not look like in the pictures , it might be wrinkle after a long shipping .
Please wash and iron it before your first wearing , it will look much better on you .
But if it’s quality problem , please feel free to ask us for help , we would like to solve the problem together .
4. I’m really unhappy , I have come across a quality problem , would you compensate me ?
We will check every clothes carefully before sending out , but we may neglect some problems .
A wrong size , a wrong color , color difference , a broken pocket , fabric not as description , stain spot or anything else .
If you come across such problems , please feel free to contact us .
If it’s our fault , we would like to compensate you .
We will refund you by PayPal , dispute or coupon , or we can send you a present .
5. I’m dropshipping , can you provide me with discount , can you send me product picture and wideo without your logo ? Of course we will do our best to provide what you need and make your customers satisfied . Please feel free to contact us and tell us more about your bussiness .
6. Why is the down jacket not that warm in the winter ? All our clothes are made in China , so they are made for the seasons in China . If the winter in your country is much colder than that of China , you will not feel warm in it . Maybe you can wear a sweater inside . If you can consider about such problem in advance , you will make a better choice . 7. Why do I see a belt in the picture but you don’t send me one ? Sorry to make you confused , but we just sell the pants , the belt is just for decration when taking the picture . We will improve such problem by uploading new pictures without belt in the future .